Privacy Policy

Effective Date: 1 July 2023

Victoria 21 Pty Ltd respects your right to privacy and is committed to safe guarding the privacy of our customers and website visitors. This Privacy Policy applies to and sets out how we collect, use, disclose, and protect personal information as required by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or services, you consent to the practices described in this policy.

Collection of Personal Information: We may collect personal information from you when you interact with our website or use our services. The types of personal information we may collect include, but are not limited to:

Name, email address, phone number, postal address, and other contact details.
Information you provide through online forms, surveys, or account registrations.
Information collected through cookies and similar tracking technologies.

Use of Personal Information: We use your personal information for the following purposes:

To provide and improve our services to you.
To personalize your experience on our website.
To communicate with you, respond to your inquiries, and provide customer support.
To send you marketing communications (with your consent) about our products, services, or promotions.
To protect the security and integrity of our website and prevent fraudulent activities.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies help us understand how you use our site, which pages you visit, and improve our services. You can manage your cookie preferences through your web browser settings.
Disclosure of Personal Information: We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

Data Security: We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
Access and Correction of Personal Information: You have the right to access and correct your personal information held by us. If you wish to exercise these rights, please contact us. We will respond to your request in accordance with the APPs.
Children's Privacy: Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take appropriate steps to delete it.
Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be posted on our website with the effective date.

For any questions or concerns about this Privacy Policy or our data practices, please contact us.